Kent Reliance in Chatham is the latest to undergo a makeover as part of a wider programme across the bank's network of branches, which will take two weeks to complete. Improvements to the bank include an enhanced layout, better access with a new automatic sliding door and increased privacy inside. A new-look shopfront will also be installed and the external cashpoint removed. It will reopen its doors to customers on Monday, 8 March. Jenny Longbottom, Savings Operations Manager, Kent Reliance said: “At Kent Reliance, we’re continuing with our plans for the future and we’re really pleased to progress our branch enhancement programme to ensure we offer the best possible customer experience.
"We understand the importance of our branches to customers and that they value the personal service our staff offer," she added. “Having successfully navigated the challenges of the past year, we’ll continue to follow the government guidelines to ensure the safety of both customers and branch colleagues, by asking customers to only visit branches for essential banking transaction such as paying in cash or making withdrawals.” As part of its programme, Kent Reliance recently opened a new branch in Strood High Street at the end of January, just around the corner from its old location. Kent Reliance is an award-winning banking services provider based in Chatham, having operated for over 150 years. It was founded in 1898 as the Chatham & District Reliance Building Society, later changing its name to the Kent Reliance Building Society in 1986. Comments are closed.
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